Mazda's Team Support provides parts and technical support for Mazda racers competing in all forms of racing, from the professional and amateur level, including autocross, in the United States and Canada. It is your pipeline to stock (Genuine Mazda Parts) and competition parts at a discount price. The Team Support Program also offers a comprehensive contingency awards program for certain types and levels of motorsports.

Eligibility Requirements-

To be eligible for the purchase of "stock" Mazda parts you must provide copies of official race results from 2 events you participated in within the past twelve months. The race results must include the following information:

- Event name and date held

- Sanctioning organization/club holding the event

- Your name

- Model of Mazda raced

- Finishing position

If your race car is currently under construction, the race results requirement will be temporarily waived if you can provide a copy of your racing club membership card (SCCA, NASA, etc.). You will be required to provide a completion date for the first race you plan to compete in. You will need to provide race results from your first event within 30 days after the competition. You may purchase competition parts ONLY, if you are unable to provide official race results that meet the requirements noted above.

The Team Support Program allows members to purchase stock parts for their race vehicle(s) under following conditions:

• Each race vehicle must be pre-registered with copies of official race results from 2 events on file from the past or current season.
• If you change racing classes or the model of Mazda being raced you should advise us know immediately by fax, letter, phone or e-mail.
• If you reside outside the 50 United States or Canada, to be eligible to purchase stock Mazda parts, you must compete in a minimum of 2 events held within the United States or Canada each year.
• You are responsible for keeping us informed of any change in model/body work, engine size, and year of race vehicle or parts thereof.
• Race results must be submitted regardless of whether you are participating in the Mazda Contingency Awards Program.
• If you have multiple drivers for one or more cars, a separate application and results will be needed for each driver.

Parts Purchase Restrictions-

Stock Mazda parts must be purchased for your race vehicle only. Stock parts may not be purchased for another racer's vehicle, for your normal street-driven Mazda vehicle, or for resale under any circumstances. Members found to be abusing their parts purchasing privileges will be suspended from the program. If you are working on another racer’s vehicle, it is suggested that the racer set you up as his ship to address. Parts would then be purchased by that racer.

Other parts purchase restrictions-

• Accessories and air conditioning components may not be purchased.
• Autocross/Solo 2 and Drag Racing competitors may not purchase body parts or interior trim parts.
• A maximum order quantity may be applied to any part number ordered, at our discretion.

Placing Your Parts Order- You may phone or fax your order to us using the following numbers:

PHONE, FAX & E-MAIL

Toll-free Phone #: 800-435-2508 (Outside the U.S. - 949-222-2652)

Fax #: 949-222-2650 (Available 24 Hours) comppart@mazdausa.com

HOURS OF OPERATION

8:30am to 4:00pm (Pacific Time) / Closed for Lunch: 12:00 to 1:00pm

Prepare your parts order carefully. Be sure you are ordering the correct part number. Parts ordered incorrectly or that you decide to return are subject to a 20% restocking charge (plus freight).

The following tips will help us process your parts order more quickly and accurately:

• Please allow 24-48 hours for your order to be processed.We are able to process emergency/rush orders, however, your order must be received before 11:00am (Pacific Time).
• When calling or sending in your order, be sure to provide your Name, Team Support Number, Date order is needed, Credit Card number (if not on file), and Ship To address (if different from that on file).
• If you can provide part numbers for the items you are ordering it will speed the processing of your order. To assist you in looking up part numbers a Competition Parts Catalog is available for $9.00 ($16.00 outside the U.S.) and parts catalog microfiche can be ordered for $11.50 per model/year.
• If you are unable to provide part numbers, please give us an accurate description of the part you are requesting. Please allow additional time for us to research your order, particularly if you have a lengthy one. If necessary, we can fax or mail a copy of the parts catalog page that shows a parts breakdown of the section(s) you need. This is very helpful when you are looking for part numbers to rebuild a transmission, to repair major body damage from a crash, etc.
• If you are requesting pricing only, especially if you have a lengthy list of part numbers, please allow at least 48 hours for processing. Pricing part numbers requires the same amount of time as placing an order so pricing requests are processed after all parts orders are completed.
• The Competition Parts Catalog includes listings on primarily competition parts. If you are racing in a stock or improved touring class, or will be requiring a large number of stock parts, we recommend that you purchase a copy of the parts catalog microfiche. Most libraries have microfiche readers if you do not have access to one. Sorry, copies of paper parts catalogs are not available.

Shipping/Receiving your parts order-

• We can ship your parts order to an alternate address (engine builder, body shop, etc.), if you require. If you do not inform us otherwise, your order will be shipped to the shipping address on your Team Support Application.
• PROCESSING TIME . It may take up to 48 hours to process your order. Orders that are easiest to process (i.e.: orders called or sent in with part numbers) will be processed first. We do our best to accommodate all orders as fast as possible. In most cases we do ship out the same or following day, depending on warehouse closure time. We will also pay special attention to emergency orders when possible. Please plan ahead. Do not expect your order to be processed and shipped overnight, except in unusual circumstances. We are not responsible for freight or other costs you may incur for parts that do not arrive as expected.
• SHIPMENTS. You may receive more that one shipment to fill your parts order. Most competition parts are stocked in our Irvine, CA warehouse. On some orders, particularly with stock parts or larger orders, parts must often be shipped from more than one of our parts depots. Your packing slip will show you where your order is being shipped from, as well as the price of the parts. Disregard the freight and tax amount on the packing slip, as those amounts are incorrect. Your credit card statement will reflect the accurate charge for the order, including freight and taxes.
• DAMAGE OR INCORRECT SHIPMENTS. Be sure to carefully check your order for damaged parts immediately. Be sure to note any visible damage with the courier immediately. You must report any part damage immediately (within 1 working day) to the Competition Parts Department. You should also check to ensure you received the correct part number and quantity. A packing slip will be included with your shipment. Using the packing slip, check the part number and quantity in each package to ensure it matches the packing slip information. Incorrect orders must be reported within 48 hours (2 working days) from the time you receive the order.
• SHIPPING TIME AND METHODS. When you place your order, tell us the approximate date you need your parts. We will adjust shipment methods to try and meet this date. Most parts are shipped RPS ground from our Irvine, CA parts warehouse. RPS ground is only available from our Ontario, CA warehouse. Shipments from other warehouses will be sent FEDX Priority or FEDX Second Day. Shipping time for RPS ground to the East Coast can be as much as 7-9 days. Keep in mind that it may take a day or two to process your order. An overnight order may still take a few days.
• SIGNATURES. Federal Express requires a signature on all shipments. Therefore, be sure to have you order shipped to an address where someone will always be there during the day. You can also contact Federal Express to file a Federal Express Signature Release Agreement. This agreement permits Federal Express drivers to leave ALL packages shipped to your designated address without obtaining a signature. Please handle this before placing any orders, otherwise, your package may be held by Federal Express at their office for pickup. If the package is not picked up and is returned to Competition Parts, you will be responsible for the extra freight. Please be aware, however, this agreement releases Federal Express and Mazda from obligation should a package be damaged or not received.

Paying for your Parts Order-

• When placing your order, please provide us with your credit card number and expiration date. We accept Visa, MasterCard or Discover. We also accept debit cards with the Visa or MasterCard logos. Keep in mind that debit cards usually have daily limits on them. Contact your bank to find out what your daily limit is.
• Your credit card account will normally be billed the day your order is processed. Applicable shipping charges and state tax will be added to your order. Please note that unlike some mail order businesses that don’t charge tax, we must charge the appropriate state tax for whichever state we ship the parts to. Although the packing slip enclosed with your order shows parts pricing, the tax and freight amounts are not shown correctly and should be disregarded. Your credit card or bank statement will show your correct charges.
• We do not ship C.O.D. As an alternative, on request, we will provide you with a total for your order so that you can mail a check in to us for payment. Your order would be shipped out when Competition Parts receives the check. This is not an ideal system and is discouraged. To give you a total may take up to 2 working days. Even if you over-night a check to us, it can still take another day or so for the check to reach our department. Also, an order cannot be held in our system. Pricing can change at any time. If a price changes between the time we give you the total and the time we receive the check, we will in most cases still ship the order, but you will be responsible for any difference. Likewise, if prices go down, we will hold a credit for you on our system for the difference. If you send us a check for payment of an order, please include the order with the check.

Returning Parts-

• The returning of parts is a difficult, time consuming, and expensive process. For these reasons returns are discouraged. Please be sure of your order before you place it.
• Before returning any part, you must call Competition Parts to obtain a return authorization. Parts shipped back without authorization could easily be lost and may be discarded. We will not be responsible for lost or misplaced packages that have not been authorized for return.
• A return authorization must be requested within 25 days of original shipping date.
• Minimum dollar amount for all parts returns will be $20.00 (excluding tax or freight).
• Each part returned must have a minimum extended value of $5.00.
• All returned parts must include a copy of the packing slip or invoice.
• A restocking charge of 20%, plus freight return charges, will be applied to ALL return credits.
• Any parts returned must be in original packaging, in new, unused, and re-saleable condition.
• Electrical items are not returnable.
• If you call to place a parts claim for damaged parts or to return any part, please have the SALES ORDER NUMBER and PART NUMBER available. This information can be found on the packing slip included with your order.

The goal of the staff at Mazda’s Competition Parts Department is to provide the highest level of support for the Team Support Members. We would like to thank you in advance for your cooperation and support of Mazda and its products. Good Luck!